Effective Date: January 2025

Welcome to PrettySkin Mauritius (“we,” “our,” “us”). These Terms & Conditions govern your use of our website [prettyskin.mu] and your purchase of products from us. By accessing or using our website, you agree to comply with these Terms. Please read them carefully.

1. Use of Our Website

  • You must be at least 18 years old (or have parental consent) to make a purchase.
  • You agree to provide accurate, complete, and current information when creating an account or placing an order.
  • You may not use our website for any unlawful or unauthorized purpose.

2. Products & Availability

  • All products listed are subject to availability.
  • We make every effort to display product colors and details accurately, but we cannot guarantee your screen’s display will perfectly reflect the actual product.
  • Prices, descriptions, and availability may change without prior notice.

3. Orders & Payment

  • By placing an order, you confirm that all details provided are accurate and that you are authorized to use the payment method provided.
  • We reserve the right to refuse or cancel any order for reasons including product unavailability, errors in pricing or description, or suspected fraud.
  • Payments are processed securely via our authorized payment providers.

4. Shipping & Delivery

  • We ship orders to Mauritius and Rodrigues only. For EU orders, you need to buy from our sister site: https://prettyskin.fr
  • Delivery times are estimates and may vary due to external factors such as customs or courier delays.
  • Shipping fees and estimated delivery times are shown at checkout.

5. Returns & Refunds

  • For faulty or incorrectly received items, please contact us at [email protected] within 3 days of receiving your order.
  • Refunds will be processed to the original payment method once the returned product is inspected and approved.

6. Promotions & Discounts

  • Promotional offers are valid only for the specified period.
  • Discounts cannot be combined with other offers unless stated otherwise.
  • We reserve the right to modify or cancel promotions at any time.

7. Intellectual Property

  • All content on prettyskin.mu, including text, images, logos, and designs, is the property of PrettySkin Mauritius and is protected by copyright and intellectual property laws.
  • You may not use, reproduce, or distribute our content without prior written consent.